How to Report a Road Issue


WHETHER IT'S A POTHOLE, FAULTY STREETLIGHT OR TRAFFIC LIGHT, DAMAGED BRIDGE, OR DAMAGED ROAD SIGN. ISSUES WITH THESE SERVICES NEED TO BE REPORTED CORRECTLY.

 With over 5,000 kilometres of roads, cycleways, footpaths and verges in Shropshire, it is not possible for the council to inspect all of the network all of the time. You can help us by reporting any maintenance problems you see. It is important to provide accurate details of the problem, including; what the problem is, where it is located, when you noticed the problem and your name and contact details.If the problem is urgent, please telephone 0345 678 9006 or alternatively complete a Highways fault report on the Shropshire Council Website
.

 Exceptions to this are highways which are not the responsibility of Shropshire Council. For highway defects within the Telford and Wrekin area only telephone 01952 384000.

The following roads in Shropshire are maintained by the Highways Agency:

  • M54 whole length
  • A5 Preston Island (junction with A49 north of Shrewsbury) to county boundary Chirk
  • A5 Shrewsbury to Telford
  • A49 South of Shrewsbury by-pass
  • A483 South of A5 Roundabout Oswestry Mile End to Llanymynech
  • A458 West of Shrewsbury by-pass


For general enquiries, contact their office on 0300 123 5000 or email: ha_info@highways.gsi.gov.uk.

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